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One published fee. Shown before you book.

No subscription to post a load. No fee to bid. Nothing gets added after delivery — including what it costs to cancel, which is on this page rather than buried in the terms.

Shippers

10%

platform fee on the first $2,000 of the bid, then 5% — added to the winning bid

  • Free to post a load
  • Free to collect and compare bids
  • Fee shown on the checkout screen before you confirm
  • Card authorized at booking, charged on delivery
Haulers

$0

to join, list, and bid

  • You keep exactly what you bid
  • No fee to create a profile or place bids
  • Paid out after the shipper confirms delivery
  • The same rates for every hauler — 10% on the first $2,000, then 5%, and nobody pays to be seen ahead of you

Worked examples

Where the money actually goes

One load inside the first band and one above it, so you can see the fee come down.

A 210-mile cattle haul, Bozeman to Idaho Falls

Winning bid
$1,240
Platform fee (10.00%)
$124
Shipper pays
$1,364
Hauler receives
$1,240

A multi-head cattle run, won at a larger number

Winning bid
$6,000
Platform fee (6.67%)
$400
Shipper pays
$6,400
Hauler receives
$6,000

The fee is added on top of the bid, never taken out of the hauler's number — which is why a hauler bids what they actually want to earn instead of padding for somebody's cut. A booking whose payout does not equal the bid cannot be written to our database at all.

If plans change

What cancelling costs

Nobody should have to read the terms to find this out, so it is here instead. What you owe depends on how far along the haul is — and every dollar of it goes to the hauler.

Before your hauler sets off

Free

Cancel right up until they leave for the pickup. The hold on your card is released and you are charged nothing.

Once they are on the way to you

$75

You cover the empty run they made for you, and it goes to the hauler in full. The policy is $2.25 a mile with a $75 floor — $270 on a 120-mile run — but nothing measures that distance yet, so today every one of these is the $75 floor. Either way it never depends on what your load is worth.

Once your load is on the truck

$1,000

The full bid. Your load is loaded and the job is being done — at that point the haul is happening, not being cancelled.

If the hauler cancels

You are charged nothing, at any stage. If they get to you and the load will not fit their rig, that is a cancelled booking and it costs you nothing — post it again and take fresh bids.

If they are running late

Cancel free, even after they have set off, once your pickup window has passed. You should not pay for an empty run that was not going to make it.

The whole charge goes to the hauler — HaulHand takes no commission on a cancelled booking. It is meant to be set by the run they made rather than by what your load is worth, because that is what a wasted trip actually costs them: a cheap load a long way out is expensive to reach, and a valuable one round the corner is not. Being straight with you, we cannot measure that distance yet, so today the flat minimum applies to every cancellation at this stage and the per-mile rate takes over once mileage does.

Rate models

Quoted the way each trade quotes

The category you choose decides which of these are offered.

Per mile

Long hauls where distance drives the cost.

Flat rate

One number for the whole load, agreed up front.

Per CWT (100 lbs)

Livestock and bulk freight, priced by weight.

Per hour

Local moves and short equipment shuttles.

Per unit

Vehicle transport, priced per car or machine.

No card needed to see what a haul costs.

Build your load in the real form — free, no account — and the fee appears on the same screen a live booking shows it on.