Is my load insured?

HaulHand provides marketplace software and does not physically perform the haul or operate the vehicle. HaulHand does not physically possess your cargo, insure your load, or sell or arrange coverage. HaulHand's regulatory classification — including any broker, carrier, freight-forwarder, or state requirements — has not been cleared for public transactions. Public loads and transactions remain closed.

Insurance on a haul comes from the hauler. The transport contract is between you and the hauler, and their policy is what stands behind your cargo.

Two different kinds of cover get confused here, and the difference matters. Liability insurance pays for damage the truck does to other people and their property. Cargo insurance pays for damage to what is on the trailer — your cattle, your tractor, your furniture. A carrier can hold one and not the other, so ask about cargo cover specifically rather than asking whether they are insured.

FMCSA publishes a company and safety snapshot through SAFER and separate authority and insurance filing history through its Licensing & Insurance system. Neither is blanket proof: some private or intrastate operations are outside a federal operating-authority label, and FMCSA currently warns that newer Motus filings are not reflected in the historical Licensing & Insurance search. Read the agency's current notices. Those records also cannot tell you the cargo limit or whether a policy covers your particular load. The bid conversation is plain text; it does not exchange or verify a certificate of insurance. Do not book through HaulHand if seeing a certificate is necessary to your decision.

If the load is worth more than you would be comfortable losing, the honest advice is to speak to your own insurer before you book. That is not us passing the problem back to you — it is that a policy you hold is the only one you control.

Use the bid conversation to ask about cargo cover, equipment, timing, or handling before you accept. It is a record of what each party typed, not proof that an answer is accurate. You also have the bid note, business name, self-entered USDOT or MC number, and public records to assess. The bid-message check refuses phone numbers, email addresses and links when it detects them. HaulHand shares the other party's saved phone number only after a booking is confirmed.