Is my load insured?

HaulHand does not insure your load. We are not the carrier, we never take custody of your cargo, and we do not sell or arrange coverage. Anybody telling you otherwise about a marketplace of this kind is worth reading twice.

Insurance on a haul comes from the hauler. The transport contract is between you and the hauler, and their policy is what stands behind your cargo.

Two different kinds of cover get confused here, and the difference matters. Liability insurance pays for damage the truck does to other people and their property. Cargo insurance pays for damage to what is on the trailer — your cattle, your tractor, your furniture. A carrier can hold one and not the other, so ask about cargo cover specifically rather than asking whether they are insured.

Whether a carrier keeps insurance on file with the federal regulator is public, and you can look it up yourself in about a minute using the link below. What that record cannot tell you is the limit on the policy or whether it covers your particular load, so ask the hauler for a certificate of insurance and read what it actually says.

If the load is worth more than you would be comfortable losing, the honest advice is to speak to your own insurer before you book. That is not us passing the problem back to you — it is that a policy you hold is the only one you control.

Being straight about the limits here: HaulHand has no messaging, so you cannot ask a hauler anything through the site before you accept their bid. What you have is the note they chose to send with it, their business name and USDOT to look up, and the fee and total in front of you. Their phone number reaches you when the booking is confirmed — which is after this decision, not before it.